{"id":1048025,"date":"2025-09-16T10:45:40","date_gmt":"2025-09-16T08:45:40","guid":{"rendered":"https:\/\/na5d3bafqf.preview.infomaniak.website\/notre-charte-ethique\/"},"modified":"2026-04-10T15:04:28","modified_gmt":"2026-04-10T13:04:28","slug":"our-business-conduct-charter","status":"publish","type":"page","link":"https:\/\/www.domusvigroup.com\/en\/our-business-conduct-charter\/","title":{"rendered":"Our ethics"},"content":{"rendered":"\n<p class=\"has-text-align-center\">A comprehensive range of care and services for independent or dependent elderly people<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"868\" height=\"481\" src=\"https:\/\/na5d3bafqf.preview.infomaniak.website\/wp-content\/uploads\/2025\/09\/charte-top-banner.jpg\" alt=\"\" class=\"wp-image-1047168\" srcset=\"https:\/\/www.domusvigroup.com\/wp-content\/uploads\/2025\/09\/charte-top-banner.jpg 868w, https:\/\/www.domusvigroup.com\/wp-content\/uploads\/2025\/09\/charte-top-banner-477x264.jpg 477w, https:\/\/www.domusvigroup.com\/wp-content\/uploads\/2025\/09\/charte-top-banner-768x426.jpg 768w\" sizes=\"auto, (max-width: 868px) 100vw, 868px\" \/><\/figure><\/div>\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>The DomusVi Group\u2019s mission is to provide its clients with the highest quality services, while respecting the ethical principles inherent to its business activities, conducting operations responsibly, and adopting a socially responsible approach toward all stakeholders.<\/p>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<section \n  class=\"media-content text-plain pastel-light-blue\"\n  style=\"--theme-bg: var(--pastel-light-blue);\"\n>\n  <figure class=\"inner\">\n    \n          <img decoding=\"async\" class=\"image\" src=\"https:\/\/www.domusvigroup.com\/wp-content\/uploads\/2025\/09\/charte-ethique.jpg\"\n            alt=\"charte ethique\" \n            loading=\"lazy\" width=&quot;1000&quot; height=&quot;667&quot;>\n    \n    <figcaption class=\"text\">\n      <div class=\"body\">\n        <div class=\"title\">\n        <h2>A mission guided by ethics and responsibility<\/h2>        <\/div>\n\n                  <div class=\"description\">\n            <p>Our Ethical Conduct Charter guides every employee in daily reflection and decision-making, ensuring responsible actions. It aims to support each individual in exercising sound judgment and to encourage ethical and socially responsible behavior, in line with our values and commitments, which are essential to creating sustainable value.<\/p>\r\n                      <\/div>\n              <\/div>\n    <\/figcaption>\n\n  <\/figure>\n<\/section>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<section \n    class=\"module-hero sage-green module-hero--small\"\n    style=\"--theme-bg: var(--sage-green);\"\n>\n            <ul class=\"slides\" data-slider data-loop=\"false\" data-autoplay=\"true\" data-drag=\"true\" data-breakpoints=\"full\" data-nav=\"true\" data-controls=\"true\">\n                    <li>\n                <figure>\n                                        <div class=\"img\">\n                        <img loading=\"lazy\" decoding=\"async\" \n                            src=\"https:\/\/www.domusvigroup.com\/wp-content\/uploads\/2026\/04\/comiteethique-1.png\" \n                            alt=\"\" \n                            width=\"1200\" \n                            height=\"800\" \n                        \/>\n                    <\/div>\n                    <figcaption>\n                        <div class=\"text\">\n                                                            <p class=\"title\">Ethics Charter available for consultation<\/p>\n                                                        <p class=\"description\">A guide to our commitments to ethical and responsible conduct in our daily activities.<\/p>\n                                                            <a \n                                    class=\"site-button link\" \n                                    href=\"https:\/\/na5d3bafqf.preview.infomaniak.website\/wp-content\/uploads\/2025\/09\/charte-ethique-ENGLISH.pdf\" \n                                    target=\"_self\"\n                                >Download<\/a>\n                                                    <\/div>\n                    <\/figcaption>\n                <\/figure>\n            <\/li>\n                    <li>\n                <figure>\n                                        <div class=\"img\">\n                        <img loading=\"lazy\" decoding=\"async\" \n                            src=\"https:\/\/www.domusvigroup.com\/wp-content\/uploads\/2026\/04\/whistle-blower.jpg\" \n                            alt=\"cnp\" \n                            width=\"1200\" \n                            height=\"800\" \n                        \/>\n                    <\/div>\n                    <figcaption>\n                        <div class=\"text\">\n                                                            <p class=\"title\">Whistleblowing Channel<\/p>\n                                                        <p class=\"description\">It enables everyone to report any situation or behaviour that contravenes our ethical rules in complete security and confidentiality.<\/p>\n                                                            <a \n                                    class=\"site-button link\" \n                                    href=\"https:\/\/domusviirl.ulisesgrc.net\/#\/channels\/1\" \n                                    target=\"_blank\"\n                                >Discover<\/a>\n                                                    <\/div>\n                    <\/figcaption>\n                <\/figure>\n            <\/li>\n                <\/ul>\n    <\/section> \n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<section \n  class=\"media-content text-plain pastel-light-blue\"\n  style=\"--theme-bg: var(--pastel-light-blue);\"\n>\n  <figure class=\"inner\">\n    \n          <img decoding=\"async\" class=\"image\" src=\"https:\/\/www.domusvigroup.com\/wp-content\/uploads\/2026\/04\/EHPAD_AAA3260_03B.jpg\"\n            alt=\"\" \n            loading=\"lazy\" width=&quot;1000&quot; height=&quot;667&quot;>\n    \n    <figcaption class=\"text\">\n      <div class=\"body\">\n        <div class=\"title\">\n        <h2>Our Professional Ethics Committees<\/h2>        <\/div>\n\n                  <div class=\"description\">\n            <p>DomusVi\u2019s Professional Ethics Committees, established in France and Spain, support our teams in reflecting on the ethical dilemmas they may face in their daily work. Their mission is to ensure high quality care, strengthen trust between all stakeholders, and uphold the Group\u2019s values.<\/p>\r\n                      <\/div>\n              <\/div>\n    <\/figcaption>\n\n  <\/figure>\n<\/section>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<section \n  class=\"media-content text-plain reverse pastel-light-blue\"\n  style=\"--theme-bg: var(--pastel-light-blue);\"\n>\n  <figure class=\"inner\">\n    \n          <img decoding=\"async\" class=\"image\" src=\"https:\/\/www.domusvigroup.com\/wp-content\/uploads\/2026\/04\/comiteethique2.png\"\n            alt=\"\" \n            loading=\"lazy\" width=&quot;1000&quot; height=&quot;667&quot;>\n    \n    <figcaption class=\"text\">\n      <div class=\"body\">\n        <div class=\"title\">\n        <h2>Their missions<\/h2>        <\/div>\n\n                  <div class=\"description\">\n            <ul>\r\n  <li>&#8211; Promote ethical reflection within facilities and home care services.<\/li>\r\n  <li>&#8211; Disseminate and uphold the Group\u2019s values.<\/li>\r\n  <li>&#8211; Develop reference documents and good practice protocols.<\/li>\r\n  <li>&#8211; Prevent conflictual situations.<\/li>\r\n  <li>&#8211; Foster a relationship of trust around the person being supported.<\/li>\r\n  <li>&#8211; Contribute to DomusVi\u2019s commitment to sustainable development.<\/li>\r\n<\/ul>                      <\/div>\n              <\/div>\n    <\/figcaption>\n\n  <\/figure>\n<\/section>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>A structured and multidisciplinary organisation<\/strong><\/h2>\n\n\n\n<p>Created in 2005 in Spain and in 2017 in France, the Committees bring together professionals representing our activities, roles, and generations.<br>They report to the Country Executive Committees and are chaired by <strong>Francesc Torralba<\/strong>, Professor of Philosophy at the University of Barcelona.<br>All members receive training on key ethical issues: end\u2011of\u2011life, vulnerability, justice, deontological principles, care ethics, and transhumanism.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Supporting teams through ethical guidance<\/strong><\/h2>\n\n\n\n<p>When a sensitive situation is identified, teams submit a \u201ccase report form\u201d. The Committee then opens a multidisciplinary reflection and issues a <strong>consultative opinion<\/strong>.<br>Since their creation:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The France Ethics Committee has issued <strong>122 opinions<\/strong>, including <strong>5 specific opinions<\/strong> during the first Covid\u201119 wave.<\/li>\n\n\n\n<li>The Spain Ethics Committee has analysed <strong>127 situations<\/strong> and shared recommendations, particularly during the pandemic.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Resources and tools for employees<\/strong><\/h2>\n\n\n\n<p>Each Committee produces reference materials:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>In France: <em>Ethics and Kindness Charter<\/em>, <em>My Ethics Notebook<\/em>, <em>Listening to Choices<\/em>, <em>Family and Relatives Relationship Guide<\/em>, as well as an <em>Ethics and Kindness Toolkit<\/em>. An introductory e\u2011learning module is also available.<\/li>\n\n\n\n<li>In Spain: recommendations and practical documents published on <strong><a href=\"http:\/\/www.domusvi.es\">www.domusvi.es<\/a><\/strong>.<\/li>\n<\/ul>\n\n\n\n<p>The Committees also assess research projects within their scope, issuing favourable, conditional or unfavourable opinions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Strengthening action in 2024<\/strong><\/h2>\n\n\n\n<p>To enhance support for operational teams:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A dedicated <strong>ethical support telephone line<\/strong> has been set up (France).<\/li>\n\n\n\n<li><strong>Monthly practice sheets<\/strong> have been created to encourage ethical reflection.<\/li>\n\n\n\n<li>A <strong>monthly newsletter<\/strong> is shared with facilities and home\u2011care services.<\/li>\n\n\n\n<li>An <strong>online introductory ethics programme<\/strong> is now available on the training platform.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>A comprehensive range of care and services for independent or dependent elderly people The DomusVi Group\u2019s mission is to provide its clients with the highest quality services, while respecting the ethical principles inherent to its business activities, conducting operations responsibly, and adopting a socially responsible approach toward all stakeholders. A structured and multidisciplinary organisation Created [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1048025","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>DomusVi Business conduct Charter<\/title>\n<meta name=\"description\" content=\"Discover DomusVi&#039;s business conduct charter: our principles for responsible, transparent and respectful conduct towards residents, their families and all our stakeholders.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.domusvigroup.com\/en\/our-business-conduct-charter\/\" \/>\n<meta property=\"og:locale\" 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